• Accessibility Statement :

  • Metaro Integrated Care is committed to ensuring that our website, telehealth platform, and digital services are accessible to all individuals, including those with disabilities. We strive to provide an inclusive online experience by designing and maintaining our digital content in accordance with recognized accessibility standards and applicable laws.

    We are continually working to improve the accessibility and usability of our website so that all patients, caregivers, and visitors can access healthcare information and services with ease.

    If you experience difficulty accessing any part of our website, patient portal, telehealth services, or other digital resources, or if you require information in an alternative format or need reasonable accommodations, we encourage you to contact us. We are committed to responding promptly and making every reasonable effort to provide the information, services, or assistance you need.

    Contact Information

    Metaro Integrated Care
    Phone: 224-566-2877
    Email: intake@metarohealth.com

  • Privacy and HIPAA Policy

  • Metaro Integrated Care is committed to protecting your privacy and safeguarding your personal and health information.

    When you opt in to receive calls or text messages through our  communication system, your information will be used only for purposes related to your healthcare, including appointment reminders, care coordination, practice updates, and other communications you have consented to receive.

    We comply with the Health Insurance Portability and Accountability Act (HIPAA), the Telephone Consumer Protection Act (TCPA), and all applicable federal and state privacy laws. Your protected health information (PHI) is used and disclosed only as permitted by law for treatment, payment, healthcare operations, or with your authorization.

    SMS Privacy Statement

    • Mobile opt-in data and consent will not be shared, sold, rented, or transferred to third parties or affiliates for marketing or promotional purposes.

    • This includes mobile phone numbers, text-messaging originator opt-in data, and consent to receive text messages.

    • Mobile information may be provided only to service providers that perform services on our behalf, such as supporting or delivering our text messages. These service providers may use the information only to provide those services and may not use it for their own marketing or promotional purposes.Message frequency may vary based on your healthcare needs and communication preferences.

    • Message and data rates may apply, depending on your mobile carrier.

    • You may opt out of receiving text messages at any time by replying STOP. For assistance, reply HELP or contact our office directly.

    If you have questions about our privacy practices or would like a copy of our Notice of Privacy Practices, please contact Metaro Integrated Care.